Who we are
Our website address is: https://tchakystransportation.com.
Here are complete, professional draft templates for the Privacy Policy and Terms & Conditions for Tchakys Transportation LLC, customized with your client’s business details, location (North Andover, MA), operating hours, and service model.
PRIVACY POLICY
Last Updated: August 28, 2026
Tchakys Transportation LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Non-Emergency Medical Transportation (NEMT) services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when requesting a quote, scheduling a ride, or contacting our team. This information includes:
- Contact Information: Name, phone number, email address, and home/mailing address.
- Transportation & Trip Details: Pick-up and drop-off addresses, preferred schedule, mobility requirements (e.g., wheelchair accessibility needs, ambulatory assistance), and recurring treatment schedules (such as dialysis or chemotherapy appointments).
- Payment Information: Fares and payment details confirmed prior to service delivery.
2. How We Use Your Information
We use the collected information strictly for business and service operational purposes, including:
- Scheduling, confirming, and providing non-emergency medical transportation.
- Communicating trip updates, fare confirmations, and dispatch details.
- Responding to customer service inquiries and support requests.
- Internal record-keeping and billing operations.
3. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:
- Service Fulfillment: With authorized drivers and dispatchers solely to fulfill your requested transportation.
- Legal Requirements: If required to do so by applicable state or federal law, regulation, legal process, or governmental request.
4. Data Security
We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. However, no internet transmission or electronic storage method is 100% secure.
5. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Company: Tchakys Transportation LLC
- Owner: Eve Tchakouadeu
- Phone: (978) 409-5440 | (351) 210-3480
- Email: tchakysbusiness@gmail.com | Tchakouadeu.aime80@gmail.com
- Location: North Andover, MA (Essex County)
TERMS AND CONDITIONS